Support & Access

Contact Tervanock — Support and Access Requests

Reach the Tervanock support team with questions about the platform, feedback on your experience, or to submit a new access request.

Submit a Request Platform Features
Professional support environment with a person ready to assist at a modern desk

Access Request

How to Request Access to Tervanock

To use the Tervanock platform, you must first submit an access request using the form below. The support team reviews each submission and will respond via email. You may be asked to provide additional context to help process your request accurately.

What to Include in Your Request

  • Your full name and a valid email address where we can respond.
  • The type of request: access request, platform question or general enquiry.
  • A brief description of how you intend to use the platform.
  • Any relevant background that would help the team process your submission promptly.

Get in Touch

Send a Message to the Tervanock Team

Use the form below to submit an access request or send a query to the support team. The form does not request any payment, card or account information.

We will respond to your submission at this address.

By submitting this form you agree to our Privacy Policy and Terms of Use. The team may follow up for clarification before processing your request.

Support

Other Ways to Reach Us

The Tervanock support team can be contacted directly by email, phone or post during business hours.

Email

[email protected]
We aim to respond within one business day.

Phone

+44 20 7946 0382
Available Monday to Friday, 09:00–17:30 GMT.

Postal Address

Tervanock Ltd
14 Whitfield Street
London, W1T 2RD
United Kingdom